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Customer Reviews.

sales

5

Very nice appearance showroom

28 November 2019

service

5

So far, so good but it's service will not be due for a while yet.

24 November 2019

sales

5

Nice car

20 November 2019

service

4

Ellie is always helpful & keeps me informed at all stages especially if my bill is going to be more than expected.

20 November 2019

service

5

Very good service, friendly, helpful staff

17 November 2019

service

5

Staff were polite and sorted out the issue promptly

16 November 2019

service

5

The service was done to my wife's complete satisfaction, but the complementary valet left much to be desired. The mini appeared to have been rubbed down with a wet rag.

15 November 2019

service

5

They dealt with my car in a helpful and professional manner to ensure complete customer satisfaction.

14 November 2019

service

5

Again excellent service, courtesy car arranged without issue. Staff are friendly and helpful.

13 November 2019

service

5

efficient, polite and friendly.

11 November 2019

sales

5

Very professional service

10 November 2019

service

5

Very satisfied

06 November 2019

sales

5

Cockermouth has a fantastic Mini showroom and very helpful, friendly staff. I ordered a new Mini and with Rachael's help got all the options/features I needed. The whole process went smoothly, my new mini is amazing - thank you.

04 November 2019

sales

5

Friendly go the extra mile service

22 October 2019

service

1

My treatment on the day was appalling. The service manager subsequently contacted me and provided an apology.

22 October 2019

service

5

My car was handed back cleaned inside and outside. Could not be better.

19 October 2019

service

5

All went smoothly

17 October 2019

service

5

Easy to book in, sorted me a car so I could get on with my day and text when it was finished. Can't ask for more

10 October 2019

service

4

Courtesy car provided. Clear description of work carried out, reasonable price

09 October 2019

service

5

Always helpful

09 October 2019

sales

5

Good explanations, good follow up to queries...

08 October 2019

service

5

customer care

07 October 2019

sales

5

Will Hughes gave a very professional , responsive, personal service. gave us confidence in the product. very impressed with the service . was able to respond quickly to any queries. Very enthusiastic

30 September 2019

service

5

Customer service at Lloyds is fantastic, and I have 100% confidence in the mechanics and any work they carry out on my Mini

28 September 2019

service

5

The service was completely satisfactory

27 September 2019

sales

5

Will was absolutely brilliant and made the whole purchase and handover really easy and seamless.

24 September 2019

service

5

Always professional, helpful and very pleasant

22 September 2019

service

3.5

You were unable to finish the job on the day but overall decent service.

20 September 2019

service

5

Staff are very attentive and knowledgeable, gives confidence that you are receiving a first class service.

18 September 2019

service

5

Appointment arranged at a convenient day and time . Ellie on service desk always friendly and helpful. Informative little video of my

14 September 2019

service

5

Ellie on the service desk was excellent in getting the work done much quicker than expected. The car was returned in excellent condition as well.