Customer Reviews.
Drop down Button Drop down Button < £ £ > Teaser Link Arrow co2

Customer Reviews.

service

5

All the staff were friendly and professional. I got offered a cuppa from all those who happened to walk past(!) and nothing was too much trouble. Plus, the showroom and waiting area were exceptionally clean.

14 March 2020

service

5

Well looked after the staff are so helpful

09 March 2020

service

5

On time, courteous reception and splendid final clean

07 March 2020

service

5

The service was booked at a time that suited me, and having a choice of having the car picked up.

06 March 2020

service

5

No issues . Staff always helpful . Greet you like friends!

05 March 2020

sales

5

Felt at ease with no pressure to buy and given plenty of time to look around the stock of cars .

03 March 2020

service

5

friendly efficient service.

03 March 2020

service

5

Again staff always go above & beyond with any problems I have

27 February 2020

service

5

Ellie in service is extremely friendly and nothing is to much trouble

24 February 2020

service

5

Great service and attention

24 February 2020

service

5

Extremely efficient, I was kept well formed throughout the process and my car came back cleaned inside and out.

23 February 2020

service

5

Would not buy a car from anyone else, recommend them to all friends, for their outstanding customer service, knowledgable reliable Mechanics and trustworthy Salesmen

23 February 2020

service

3

Everything went well, until the end, time to pick up my car was 11.30, did not receive a message until 12.30. No reason given for this delay. Which meant that I had to hurry to my next appointment at a funeral for 13.15.

19 February 2020

service

5

Top team helping with my issue I had couldn't of been anymore helpful ! ??

15 February 2020

service

5

Efficient

14 February 2020

service

4

Delighted with our car best one ever

14 February 2020

service

5

It was just an MOT. I was told when they would be finished but that they would text/phone once the car was done. A very smooth service.

14 February 2020

service

5

Very kind and patient staff was well looked after

14 February 2020

service

4

No issues

11 February 2020

service

5

Very efficient service

06 February 2020

service

5

Staff always polite and helpful

03 February 2020

service

5

Queries dealt with & answered immediately.

02 February 2020

service

5

Fixed my car efficiently and in good time

02 February 2020

service

5

On time in full. No surprises.

31 January 2020

service

2.5

As above. Although all the staff are very polite and nice maybe they're pushed too much to hit targets

28 January 2020

service

5

Happy with level of service. Always helpful and friendly

28 January 2020

service

4.5

Good service but took an hour more than expected. However I was well looked after during my wait

27 January 2020

service

5

The staff at Lloyd MINI Cockermouth provide a top quality service, are very friendly and approachable and are always professional.

22 January 2020

service

5

Excellent customer service from the Service desk. Efficient servicing with a good 'health check' video provided.

21 January 2020

service

5

Successful visit

21 January 2020

service

5

Excellent service from start to finish

20 January 2020

service

3

When I rang back after missed call information given was incomplete and therefore work which I could have had carried out wasn't

20 January 2020

service

5

As above

20 January 2020

sales

5

Vehicle was expected on a specific date and Will ensured it was there and ready for handover

11 January 2020

service

4

Excellent premises and customer service but although car was washed it was not vacuumed as expected so slightly disappointed.

08 January 2020

service

4

As part of the service they recommend that I would need 2 new front tyres soon (<1000 miles) and that they would be in touch with me with a price to replace them both and as of yet I've not heard from them. I'm going have to call them to prompt them

04 January 2020

service

4

Service was good.