very FRIENDLY sTAFF
very FRIENDLY sTAFF
Extremely satisfied with all aspects of the purchase. Treated well by all staff and helped, supported and guided through the process of buying my new mini
Our car passed its mot - but they couldn't check one rear seat belt clip due to our small dog crate still being in the car. When we came to collect the car the service light was still on the dashboards so we had to wait 20 mins to have it taken off.
Always great service
Ellie is a credit to Lloyd's...... she's a very personable girl who will go out of her way to ensure everything is done on time & right 1st time.
Again, the experience at the cockermouth office was exceptional. All staff were fantastic. Especially, Will Hughes. A very professional young man.
Serviced when convenient to me and, when there are no dealers close by, serviced to ensure minimal time wasted
Kept informed about progress , cost etc.
They are friendly, flexible, and go the extra mile. I trust them.
The prices are quite high, but the customer service and workmanship is good
Lessons could be learnt from this. Not satisfactory at all.
Dealt with very well by salesperson.
Only issue was that an automatic car was not available as a courtesy car despite being booked with the appointment.
Very satisfied. Service was done quickly & all explained when completed
MOT took a lot longer than it should have, however Lloyds did cover the cost of the MOT
Helpful and friendly service
Very friendly staff very helpful.
I asked for a part to be replaced. They decided to try to do a repair instead which has not worked. This was not discussed with me and I now I am faced with having to return the car for more work.
As above although the service manager did try to sort out the mix up
Customer service was brill, but something new broke on my car within 2 hours of getting home. However, Lloyds were brill..collected my car, left me a new one and mine was ready next day, excellent customer service.
As above - kept in contact throughout and didn't do additional work I thought would be needed and had asked for, checked in and made sure I didn't still want to go ahead