SERVICE

5.0

NEW CAR SALES

4.0

56 ratings and 31 comments received in the last 90 days.

31 December 2023

We recieved a very warm welcome, from Craig the salesman, feeling doubtful if mini was car for us, he was very patient, gave us a good understanding of the car, pointing out all the positives in the Mini Countryman, now owning the car, so pleased,

23 December 2023

So easy to deal with and very friendly and all questions answered

21 December 2023

Very thorough explanations, with sprinkles of personality and charm that encapsulate the brand. The only thing that I was slightly disappointed was the lack of proactive comms whilst waiting for my car. Everything was unclear and last-minute to me.

22 November 2023

Nick provided excellent service. He gave us all the info we asked for, was prompt with communications, kept in touch (but not pushy!) and made the experience an enjoyable and efficient one!

17 January 2024

As per previous answer

17 January 2024

Service dealt with professional by all staff. Any issues highlighted and explained clearly.

15 January 2024

No real problem other than MOT had to be outsourced due to issues with the equipment. Assume this will have caused a delay.. Did seem a long wait for MOT..! But understand why

14 January 2024

Very satisfied. See answer to no.1

12 January 2024

Helpful and proactive, they communicate well through the whole process.

11 January 2024

Very good and responsive customer service t

08 January 2024

The staff at Cockermouth are lovely and I met loads of them.

08 January 2024

Excellent service

07 January 2024

Sorted out the problem, with the minimum of fuss

05 January 2024

No problems and very friendly

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