OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
49 ratings and 36 comments received in the last 90 days.
13 February 2026
Superb service and care from Kourtney Skilicone
04 February 2026
The customer service provided by Kourtney was outstanding and I was kept informed of everything that was happening at every stage.
28 January 2026
super helpful and kept me updated all the way through. Couldn't ask for better service.
03 March 2026
Good customer service throughout the process
01 March 2026
Unfortunately due to no fault of the service department who are excellent, my 3,200 one year old mini developed a slight slow speed noise , requiring a new gearbox , no good at all , awaiting repair
27 February 2026
We were well looked after by the staff at Lloyd's throughout.
25 February 2026
Very good service more than satisfied we'll done everyone at LLOYDS
17 February 2026
Excellent service throughout.
17 February 2026
No reason not to.
15 February 2026
We are so happy with Mini Cockermouth and we love our little Clubman
13 February 2026
Good explanations of the spec of the car
12 February 2026
Overall service and speed at which the job was slotted in was great ,but my car was scratched in the workshop and obviously not reported by the Tech to a superior .Thankfully I had taken a full video in/out side and photos as proof .
11 February 2026
Very prompt service and all the work which was carried out was first class.
FIND Lloyd Cockermouth.
Address
- Laithwaite Low Road, Cockermouth, CA13 0HH
Opening Hours
- Mon–Fri:08:30 - 17:30
- Sat:08:30 - 13:00
- Sun:CLOSED
Phone
- 01900358321
Cockermouth as well as surrounding areas including Whitehaven, Workington, Maryport and Cleator Moor
15 February 2026
Kourtney was very helpful all the way through and answered any questions really quick!