OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
71 ratings and 47 comments received in the last 90 days.
08 November 2025
I can't find a fault
04 November 2025
Overall, I was very satisfied with my experience at the MINI Centre during the purchase and delivery of my new car. Everything was handled smoothly, and the team made the process enjoyable and straightforward. I dealt with Kourtney, who was excellent
02 November 2025
Extremely satisfied with delivery and purchase if my new car.
30 October 2025
Everything went smoothly and nothing was too much trouble
29 October 2025
Happy with the sale rep as always kept me in touch up to picking car up
26 October 2025
Lovely environment Nick Barker was patient and very thorough at explaining the 'dial' as I call it, and would be welcome back if I had any questions
22 October 2025
Nick was excellent from start to finish, he listened to everything I needed in a car and offered multiple options to suit my needs. He answered all my questions and made me feel at ease throughout.
22 October 2025
Great service & very responsive from the get go.
29 September 2025
We are very satisfied with the experience of the service
30 November 2025
As above
25 November 2025
As always I received excellent service
23 November 2025
Always great service
18 November 2025
Professional and respectful
17 November 2025
Helpful and knowledgeable
15 November 2025
The service in Lloyd Cockermouth is fabulous. The sales executive was very knowledgeable about the cars and even gave me a top of range bottle of Prosecco. He was always happy to answer any questions I had even if I felt a bit silly for asking them.
15 November 2025
Helpful
10 November 2025
Lovely friendly staff
10 November 2025
The service given was very good I was very pleased.
09 November 2025
Sorted the problem out right away and we're very helpful
FIND Lloyd Cockermouth.
Address
- Laithwaite Low Road, Cockermouth, CA13 0HH
Opening Hours
- Mon–Fri:08:30 - 18:00
- Sat:09:00 - 17:00
- Sun:11:00 - 16:00
Phone
- 01900358321
Cockermouth, Whitehaven, Workington, Maryport and Cleator Moor
Address
- Laithwaite Low Road, Cockermouth, CA13 0HH
Opening Hours
- Mon–Fri:08:30 - 17:30
- Sat:08:30 - 13:00
- Sun:CLOSED
Phone
- 01900358321
Cockermouth, Whitehaven, Workington, Maryport and Cleator Moor
22 November 2025
Nick at sales made us feel part of the family. Very knowledgeable, pleasant and patient. Great job.