OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
55 ratings and 42 comments received in the last 90 days.
03 April 2024
Lucy kept me informed all the way with what was happening with the delivery of my new car.
03 April 2024
Fantastic experience. Everything was perfection.
30 March 2024
Friendly staff with a good knowledge on the products they sell.
27 March 2024
The sales team are always 10/10 @ Cockermouth! Nothing is ever too much trouble for them.
26 March 2024
Rapid handover! Showroom model bought so car in stock and manufacturer discount offered as soon as available.
25 March 2024
Helped us to get exactly the car we wanted.
21 March 2024
Amazing
21 March 2024
My initial enquiry was for a car which sold before I was able to view it. Lucy Adams exceeded at her job and in turn I bought two new cars. Not withstanding that I have a Mini dealer less than 2 miles away but went 100+ miles to Lloyd Cockermouth.
12 March 2024
Ordered last year and arrived in time promised.
15 April 2024
Work done in the time and price quote.
12 April 2024
Very satisfied - I took off one mark as only the driver footwell was hoovered - albeit a complementary valet. Soz.??. It is really 5 out of 5
12 April 2024
Always excellent service
09 April 2024
Fast service
08 April 2024
Always a pleasure visiting Lloyd Cockermouth, wonderful service all round
07 April 2024
Very professional
06 April 2024
Very pleasant staff. Work completed when they say it will be and to a high standard. Car washed! Excellent - thank you.
27 March 2024
Really friendly advisors. Great customer contact and fabulous coffee!!
25 March 2024
Fast efficient service
21 March 2024
Amazing service as always! Wouldn't go anywhere else!
08 April 2024
From start to finish Lucy was so professional. She kept me well informed about what was happening with my new car. Amazing care.