OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
59 ratings and 45 comments received in the last 90 days.
27 May 2026
Brilliant 1st class service
23 May 2026
I have always been very happy with Lloyd's service.
19 May 2026
Great team
09 May 2026
Very enjoyable handover of my beautiful mini cooper.
02 May 2026
I was promised a suitcase on agreement of the sale but on collection of car basically told I was Lied and made it up by the sales person . Not nice position to be in in middle sales room
28 April 2026
The customer service was absolutely outstanding. Kourtney made it very straightforward, time efficient and her product knowledge was excellent. I was genuinely impresssed. Her communication was outstanding and was nothing I can recommend to improve.
28 April 2026
Fantastic service from start to finish, hassel free! Craig always delivers
26 April 2026
Sales support and delivery were top notch.
30 March 2026
Polite,explained everything as I asked. Took me for a test drive which gave me confidence as I have only ever had manual cars.
05 June 2026
The car was spotless and clean when I got it back and everything was taken care of.
05 June 2026
The process from booking in to receiving the car back was faultless
28 May 2026
Great staff throughout the team. Work carried out quickly and competently. The car was presented clean and tidy.
28 May 2026
Very efficient, friendly assistant who dealt with me. My car was well looked after and I believe a professional service was carried out within the time expected. There is comfortable waiting area and nice clean facilities.
22 May 2026
Always good customer service . Estimate given before job done and kept informed . Work on car is well done.
20 May 2026
Efficient and friendly service
19 May 2026
I had booked it in for the previous week but it wasn't collected and no one seemed to know what had happened!
18 May 2026
trusted servicing, comfortable waiting area, pleasant staff
15 May 2026
As usual the customer service from Lloyd Mini Cockermouth is fantastic. Easy to book, friendly & knowledgeable staff, service carried out quickly at agreed price. Car washed & hoovered. 5 star service from 5 star dealer.
14 May 2026
Very easy:)
FIND Lloyd Cockermouth.
Address
- Laithwaite Low Road, Cockermouth, CA13 0HH
Opening Hours
- Mon–Fri:08:30 - 17:30
- Sat:08:30 - 13:00
- Sun:CLOSED
Phone
- 01900358321
Cockermouth as well as surrounding areas including Whitehaven, Workington, Maryport and Cleator Moor
30 May 2026
Our salesperson Craig Caruthers at Lloyd's Cockermouth went out of his way to be helpful, friendly and supportive throughout the process. Special mention to Jack, the sales manager who was equally friendly, approachable and efficient.