OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
58 ratings and 42 comments received in the last 90 days.
22 November 2025
Nick at sales made us feel part of the family. Very knowledgeable, pleasant and patient. Great job.
08 November 2025
I can't find a fault
04 November 2025
Overall, I was very satisfied with my experience at the MINI Centre during the purchase and delivery of my new car. Everything was handled smoothly, and the team made the process enjoyable and straightforward. I dealt with Kourtney, who was excellent
02 November 2025
Extremely satisfied with delivery and purchase if my new car.
30 October 2025
Everything went smoothly and nothing was too much trouble
29 October 2025
Happy with the sale rep as always kept me in touch up to picking car up
26 October 2025
Lovely environment Nick Barker was patient and very thorough at explaining the 'dial' as I call it, and would be welcome back if I had any questions
22 October 2025
Great service & very responsive from the get go.
22 October 2025
Nick was excellent from start to finish, he listened to everything I needed in a car and offered multiple options to suit my needs. He answered all my questions and made me feel at ease throughout.
08 January 2026
The service is always great and staff are even better
07 January 2026
My battery went flat. A mechanic came out and started the car at my home then took it to the garage to change the battery. When I picked up the car the following day the car had been valeted.
05 January 2026
Very efficient and seamless process. Really good app experience too.
28 December 2025
Brilliant
27 December 2025
Efficient, easy, dropped car off - received a text when the work was completed.
23 December 2025
Happy
18 December 2025
Very pleasant on the day
16 December 2025
Very satisfied
15 December 2025
Car Nice and clean when it was returned to me.
08 December 2025
Polite staff, everything as promised and on time
FIND Lloyd Cockermouth.
Address
- Laithwaite Low Road, Cockermouth, CA13 0HH
Opening Hours
- Mon–Fri:08:30 - 17:30
- Sat:08:30 - 13:00
- Sun:CLOSED
Phone
- 01900358321
Cockermouth as well as surrounding areas including Whitehaven, Workington, Maryport and Cleator Moor
03 December 2025
Nothing was too much trouble. Every process was easy to complete on line.