OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
53 ratings and 40 comments received in the last 90 days.
22 November 2025
Nick at sales made us feel part of the family. Very knowledgeable, pleasant and patient. Great job.
08 November 2025
I can't find a fault
04 November 2025
Overall, I was very satisfied with my experience at the MINI Centre during the purchase and delivery of my new car. Everything was handled smoothly, and the team made the process enjoyable and straightforward. I dealt with Kourtney, who was excellent
02 November 2025
Extremely satisfied with delivery and purchase if my new car.
24 January 2026
Always great prompt service
23 January 2026
I found it quite difficult to get a phone reply from the service department. I left 3 messages to call me back but ended up checking in online then just asking questions when I took my car in. They apologised and said they were very busy.
22 January 2026
Great Service as always.
19 January 2026
Friendly efficient service
19 January 2026
Very efficient service and helpful staff
17 January 2026
Prompt service, friendly staff, convenient location for me
13 January 2026
Friendly and efficient service as always - really like that when you book a time for a service or MOT that your car is in and being done at that time rather than waiting all day.
08 January 2026
The service is always great and staff are even better
07 January 2026
My battery went flat. A mechanic came out and started the car at my home then took it to the garage to change the battery. When I picked up the car the following day the car had been valeted.
05 January 2026
Very efficient and seamless process. Really good app experience too.
FIND Lloyd Cockermouth.
Address
- Laithwaite Low Road, Cockermouth, CA13 0HH
Opening Hours
- Mon–Fri:08:30 - 17:30
- Sat:08:30 - 13:00
- Sun:CLOSED
Phone
- 01900358321
Cockermouth as well as surrounding areas including Whitehaven, Workington, Maryport and Cleator Moor
03 December 2025
Nothing was too much trouble. Every process was easy to complete on line.